A 99.9% Server Uptime
We have built our shared web hosting system using reliable hardware and heavily modified software. Our administrators have installed a customized version of SELinux on our physical machines to guarantee utmost protection and stability. We have added several DDoS protection devices in addition to highly effective firewall software to make sure our internal network is unassailable and secure.
All our Linux shared web hosting packages offer a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is very important that you also build your own network architecture. This is why we set up a custom internal network in each one of our datacenters. Relying on top–quality Juniper switches and routers, our internal network allows for superluminal data transmission rates and is also fully redundant.
Therefore, you will enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, irrespective of which web hosting solution you’ve picked.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your money at risk, you can’t feel really secure. This is why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel happy with our hosting service or if you wish to use a more powerful web hosting solution, such as a Linux VPS hosting or even a Linux dedicated web hosting – we will give you a full refund, without any secret costs or repayment taxes.
24/7 Technical Support
In case you manage a hosting firm, your customer service technicians are of principal importance. That is the reason why we’ve attentively selected a very experienced group of technicians, each with several years of practice behind his back. With their help, our company offers 24x7 support with all our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All help requests are replied to in under an hour and our average ticket response time is under twenty minutes!